On seven/19/2013 I flew via American airlines from Columbus Ohio to Las Vegas Nevada. We experienced a layover in Dallas Tx, at your Fort Value airport. I'd the worst knowledge I've at any time experienced With all the American Airlines Reps there and when I identified as buyer service they were no help both. 1st, one of one's Associates sent us to the incorrect gate; I had to talk to a consultant in which our flight can be departing from mainly because a gate variety was not on my boarding go. We went on the gate instructed and were being sent to the incorrect gate, given that we were being at the incorrect gate we did not hear our departing flight details producing us to overlook our flight. We went on the counter requesting a standing of our flight mainly because we experienced heard nothing at all, a person AA attendant for the station was not willing to search anything up due to the fact she was typing or undertaking something else. I spelled out to her that it absolutely was critical due to the fact we could miss out on our flight. She didn’t care. Even though there was a protracted line of people ready to talk to the one AA rep obtainable. I waited in line for as long as I could, I then noticed an AA consultant strolling by and I stopped her for help, she claimed there was nothing at all she could do and despatched us to a different AA desk. We went to that desk and we were explained to our plane was ideal there outdoors on the point of just take off Which they might not allow us to to the aircraft mainly because when they known as the AA representatives over the plane and inquire them to watch for us it can make Most people insane?
There’s practically nothing like getting AA staff acquire above gate forty six terminal d on Sunday, November 3. Is this their breakroom? 6 guys for an hour or so and I see that a number of are “chiefs†within the uniform patch. I’m so glad I paid to listen to Felix and Guerillmo yell and giggle for one hour
I booked a visit to Cabo,Mx.with AA vacations.Within the returned excursion we have been booked with USAir.the flight was cancelled simply because according to the agent there was no aircraft to fly us back again to Monterey.We had to invest
I been given the below response from American Airlines right after I refused their provide of the $twenty five.00 vacation voucher for horrendous service. My opinions had been posted on This page but they had been removed. Their insufficient service Value me time and cash, which I simply cannot get back again and they Feel $twenty five.
We boarded the airplane and there have been 2 nice gentlemen attendants. They served 1 round of drinks in a short time and hardly ever arrived back about and requested if we wanted anything else to drink.
I place in the ask for previous September to make use of my ticket in a later on date. I unfortunately experienced unexpected emergency gall bladder surgery two days prior to my flight. I known as instantly to Permit the American Airways know and was advised that they'd be no reimbursement, which was good, I just want to make use of the ticket at a afterwards day. I put my ask for in and I have nevertheless not listened to anything at all in the airlines.
When there was about a half hour to land I noticed the flight attendant who noticed us be guided to seat there, Mrs Fatima, she remenbered in a similar minute And that i connect with him and she recurring that we really ought to be there. Within this moment he reported “be sure to, don´t worry, I´m not apprehensive any longer, so that you shouldn´t be nervous anymoreâ€.
To I don’t understand how Lots of individuals endeavoring to get this solved. I was so frustrated and about to give up
I'm emailing this remark to you personally to ensure AA could superior be capable to motivate employees to become extra courteous when factors go Erroneous.Client service can make such a distinction for those using your service.
A significant percent with the flying general public have conservative sights, like about 50%. The procedure of Glenn Beck over the weekend is transmitted to just about five million people now and is still spreading.
Really upset having a.A. buyer relations. My spouse went to Italy for your memorial of her mother and although she was there she obtained bronchitis with ear an infection, subsequently the health practitioner advised her to not fly prior to just one 7 days to very clear the an infection.
Hello, I necessary to alter this reservation, I booked this flight, I purchased insurance, I’m needing to go visit my mother who may have terminal brain most cancers, I’ve been flying American The complete time to get to find out her. I are already obtaining insurance each time, which time, My husband is snowed in and will’t come household in time and energy to appear immediately after my Children so I am able to leave. I are around the cell phone now for more than 1 hour looking to improve or get one thing heading with my flight with Completely no results and the travel coverage you provide and advertise as will not protect this type of journey adjust unexpected emergency (!
Stranded in San Diego, CA. Tried to connect with customer relations variety, but Website lists the identical variety as cargo quantity. Is that this to prevent cell phone calls. Waited about two hours for the return simply call from reservations.
My i thought about this concern is that AA extended responded to my complaints and lies about good reasons the I had been bumped of flight.